By signing up for our services, you agree to have read and understood our terms & conditions.
Be Social Feed provides affordable social media management and Facebook ad services as described on our website.

1. Collaboration & Communication

1.1 - Service Delivery

Be Social Feed strives to deliver high-quality services in a timely manner. Each client works with an account manager as their point of contact and support. A successful partnership relies on timely, honest, and detailed feedback. Approval of deliverables is considered final, and no revisions are allowed after approval.

1.2 - Social Media Account Issues

Since we work with third-party social media platforms, we cannot control issues such as connection errors, disconnections, or password changes. However, we will do our best to resolve errors within our control. Please contact the support of each platform for issues outside of our control.

1.3 - Scheduling & Posting

You acknowledge that Be Social Feed cannot schedule and post approved content until at least one platform has been connected to our scheduling platform. If you are unable to connect your social media channels successfully, it does not warrant a refund, as we still create the actual content and posts for you.

If connection issues cannot be resolved, you can download the posts and manually post them. Our posting and scheduling service is a free, value-added service, meaning no pro-rated refunds will be offered for issues related to this. We will, however, do our best to resolve any technical issues.

1.4 - Support

Due to our low-cost, high-volume nature, we only offer support and communication through our dashboard, live chat, or email—no phone calls.

1.5 - Client Delays After Signup

Our service delivery begins as soon as you have signed up and completed the questionnaire. If you do not complete the onboarding questionnaire, it does not warrant a refund.

Your payments will convert into credits that never expire, which you can use in the future. We will not push back the billing date for delays caused by you. The next batch of services will be created as soon as the next charge is made, even if it is just a week after the first delivery was approved.

1.6 - Lack of Feedback or Approval

Once we send you the deliverables, we expect you to provide timely feedback or approval. If you delay this, causing time-sensitive posts to become outdated, we will not replace those posts with new ones.

If we do not receive feedback or approvals by the time your next month's charge arrives, we will begin creating the next month of content. If it has been more than 30 days since we sent you the posts for approval, you can no longer make any revision requests for that batch. As long as we have created and delivered your posts, we are fulfilling our service as described.

1.7 - Respectful Communication

We have many clients, most of whom are professional and respectful. However, we do not tolerate rudeness or disrespectful behavior. We reserve the right to cancel accounts immediately without warning for such behavior. No refunds will be made in this case.

1.8 - Best Practices

If you change your password, please inform us immediately. Monitor your accounts to ensure posts are published successfully. Provide us with clear direction and feedback, and communicate with us as you would with any in-house team member.

1.9 - Storage of Deliverables

We will store your deliverables for up to three months. After this period, it is the client’s responsibility to save and store the content.

2. Refund Policy

By signing up, you accept our refund policy, acknowledging that all services are non-refundable
(apart from free trial period).

No refunds are provided due to the nature of personalized, digital services and manual labor.

Connectivity Issues: Posting and scheduling is a free, value-added service; therefore, no refunds are provided for related issues.

Results & Performance: We do not guarantee specific marketing results or engagement metrics.

3. Be Social Feed Obligations

3.1 - Service Policies

Be Social Feed provides services according to our standard policies and procedures. We reserve the right to reject clients for any reason.

3.2 - Policy Changes

Our rules, policies, and operating procedures may change at our discretion, including pricing and package inclusions.

4. Fees & Payment

4.1 - Payment Terms

Fees for services are payable in full, in advance. A valid credit card must be on file for monthly payments. You authorize Be Social Feed to charge your credit card for the agreed fees.

4.2 - Service Suspension

Unpaid charges result in service suspension until full payment is received. All payments are non-refundable.

4.3 - Cancellation Policy

Cancellations can be made anytime through the Client Portal. No pro-rated refunds are issued for early cancellations.

4.4 - Service Continuation

If you do not approve content, we will continue creating new content. Unapproved content will be auto-approved after one month.

4.5 - Monthly Review

Clients should review social media accounts regularly and spend 10 minutes monthly ensuring satisfaction with delivered posts.

5. Warranty Disclaimers

5.1 - No Refunds

Due to the nature of our services, all sales are final. We do not offer refunds under any circumstances.

5.2 - No Guarantees

We do not guarantee performance, results, or engagement. Clients pay for creative deliverables based on their brief and feedback.

6. Indemnity

6.1 - Liability Release

Clients indemnify Be Social Feed from losses, damages, or liabilities arising from any breach of this Agreement or the use of intellectual property.

6.2 - Social Media Issues

Be Social Feed is not responsible for issues related to account suspensions, copyright violations, or third-party platform issues.

7. Limitation of Liability

7.1 - Liability Cap

Be Social Feed is not liable for indirect or consequential damages. Our liability is limited to the amount paid for the previous month of services.

8. Confidentiality Agreement (NDA)

By using our services, you acknowledge that confidential business information may be shared. We commit to protecting your information and will only use it for service delivery. This confidentiality commitment lasts for two years after the conclusion of our services.

9. Credit Card Disputes

9.1 - Dispute Policy

Charges are presumed accurate unless disputed within 14 days. Disputes halt all credits, refunds, and account work. If you win a dispute that violates these terms, we will invoice you the disputed amount plus any fees. If unpaid, legal action will be taken.

Contact us if you have any questions or need clarification on these terms.